Shipping policy
Thank you for shopping with us. Each item is made to order and fulfilled by our trusted production partners to ensure quality and consistency.
Order Processing Time
All products are made to order.
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Processing time: 2–7 business days
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Processing time may be longer during peak seasons or promotional periods.
You will receive a confirmation email once your order has been placed and a second email with tracking information once your order has shipped.
Shipping Time (After Fulfillment)
Shipping times vary depending on destination and carrier.
United States
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Standard Shipping: 3–7 business days
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Economy Shipping: 4–8 business days
International
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Standard International: 7–21 business days
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Delivery times may vary depending on customs and local postal services.
Please note: Shipping timelines are estimates and are not guaranteed.
Split Shipments
Because we work with multiple fulfillment partners and production facilities, items in your order may ship separately. If this occurs, you will receive tracking information for each shipment.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Destination
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Product type
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Order weight
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Shipping method selected
Tracking Information
Once your order ships, you will receive an email with tracking details. Please allow up to 48 hours for tracking information to update in the carrier’s system.
International Duties & Taxes
International orders may be subject to customs duties, VAT, or import taxes. These fees are the responsibility of the customer and are determined by the destination country.
Address Accuracy
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to reship the order.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery). We will work with our fulfillment partner to resolve the issue promptly.